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Updated: January 2026

Terms & Conditions – Official Rules for Use of the mamak 24 Platform

Please read this document carefully before using mamak 24's services. By registering or using our platform, you agree to comply with all terms stated herein.

Key Things You Need to Know

A summary of the most important points in mamak 24's Terms & Conditions — before you read the full document.

18+ Age Requirement

The mamak 24 platform is strictly for individuals aged 18 and above. Registration by minors is prohibited and any such account will be terminated immediately.

One Account Per Individual

Each individual is permitted to hold only one mamak 24 account. Duplicate accounts will be blocked and the balance within them may be forfeited at mamak 24's discretion.

Minimum Deposit RM10

The minimum deposit is RM10 using any accepted Malaysian payment method. All transactions are in Malaysian Ringgit (RM/MYR) only.

Bonus Wagering Requirements

All bonuses are subject to wagering requirements before withdrawals are permitted. Specific conditions are stated in each promotional offer.

Your Personal Information Is Safe

Your personal data is fully protected in accordance with mamak 24's Privacy Policy and compliance with Malaysia's Personal Data Protection Act 2010.

Responsible Gaming

Mamak 24 provides deposit limit and self-exclusion tools to help members play within healthy boundaries. Use the platform for entertainment, not to resolve financial difficulties.

Important Notice

This Terms & Conditions document constitutes a binding agreement between you and mamak 24. By using, browsing, or registering on this platform, you confirm that you have read, understood, and agreed to be bound by all Terms contained herein. If you do not agree with any part of this document, please discontinue use of the mamak 24 platform immediately.

1Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of the mamak 24 online platform, accessible via this website and any related applications we provide. These Terms apply to all visitors, users, and members who access or use mamak 24 services.

By creating an account or continuing to use the platform, you confirm that you are at least 18 years of age, are domiciled in Malaysia, and voluntarily agree to all terms and conditions set out in this document, along with our Privacy Policy and Responsible Gaming Policy.

Important: mamak 24 reserves the right to amend or update these Terms at any time without prior notice. Continued use of the platform after such changes take effect constitutes your acceptance of the revised terms.

2Eligibility & Age Requirement

To use mamak 24's services, you must meet the following eligibility requirements:

  • Aged 18 years of age or older at the time of registration.
  • Be legally eligible to enter into a binding agreement in Malaysia.
  • Not on any self-exclusion or gambling prohibition list issued by any authority.
  • Not playing on behalf of any other individual, including family members or friends.
  • Not using this platform as a primary source of income or to settle debts.

Mamak 24 reserves the right to request age verification at any time. Any account found to belong to a minor will be terminated immediately and all balances may be forfeited.

3Account Registration

During registration, you are required to provide accurate, complete, and up-to-date information. Each individual is only permitted to register one account only. Should you be found to hold more than one account ("duplicate account"), mamak 24 reserves the right to:

  • Closure of all duplicate accounts without prior notice.
  • Forfeiture of any winnings or balances obtained through the duplicate account.
  • Permanently banning you from re-registering on the mamak 24 platform.

You are solely responsible for keeping your password and account login details confidential. mamak 24 will not be held liable for any losses arising from unauthorised access to your account as a result of your own negligence.

For identity verification and anti-money laundering (AML) compliance, mamak 24 may request supporting documents such as a national ID, bank statement, or other relevant documentation. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

4Deposit & Payment Methods

Mamak 24 accepts deposits via the following Malaysian payment methods only:

  • eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
  • Online Transfer: DuitNow, FPX (Maybank2u, CIMB Clicks, Public Bank, RHB Bank)

All transactions are in Malaysian Ringgit (RM / MYR) only. mamak 24 does not accept any foreign currency. The minimum deposit is RM10 and the deposit will be credited to your account within 60 seconds of confirmation.

All deposited funds must come from a legitimate source and belong to you personally. mamak 24 does not accept payments made on behalf of third parties. Any deposit suspected of being linked to illegal activity will be reported to the relevant authorities.

Mamak 24 does not charge any additional fees for deposits. However, payment service providers may impose their own charges, which are beyond our control.

5Withdrawal of Funds

Withdrawals may only be made to a bank account or eWallet registered under your own name in your mamak 24 profile. Withdrawals to third-party accounts are strictly prohibited.

  • Minimum withdrawal: RM30 per transaction.
  • Standard Members: Daily withdrawal limit of RM5,000.
  • Gold VIP Members: Daily withdrawal limit of RM20,000.
  • Platinum VIP Members: Daily withdrawal limit of RM50,000.
  • Diamond VIP Members: No daily withdrawal limit.

Mamak 24 aims to process all withdrawal requests within 15 minutes for regular members, and faster for VIP members. However, processing may take longer during peak hours or when additional verification is required.

Mamak 24 reserves the right to request additional documents for identity verification purposes before a withdrawal is approved, particularly for amounts exceeding RM5,000. Any delays resulting from a member's failure to provide the requested documentation are beyond mamak 24's responsibility.

6Bonus & Promotions

Mamak 24 offers a variety of promotions and bonuses from time to time, including welcome bonuses, weekly cashback, reload bonuses, and VIP rewards. All bonus offers are subject to the following terms and conditions:

  • Every bonus carries a wagering requirement that must be met before any withdrawal is permitted.
  • Wagering requirements and bonus validity periods are stated in each individual promotional offer.
  • Bonuses may not be used concurrently unless otherwise stated.
  • Mamak 24 reserves the right to forfeit any bonus if the conditions are not met or if abuse is detected.
  • Each member is eligible to receive the welcome bonus once only.
  • Bonuses are non-transferable between accounts.

Mamak 24 reserves the right to modify, suspend, or terminate any promotional programme at any time without prior notice. Such changes will not affect bonuses already active at the time of modification.

7Game Rules

All games on mamak 24 — including Live Casino, slots, Lottery, and Sports Betting — are operated using certified random number generators (RNG) or trained live dealers. All game outcomes are final and may not be disputed except in the case of a clear technical error.

  • Minimum and maximum bet limits vary by game and table — please check the relevant game page for details.
  • In the event of a technical disruption during gameplay, mamak 24 reserves the right to cancel or void the affected round.
  • Winnings arising from system errors or odds display glitches will be voided.
  • For Sports Betting, the odds at the time the bet is confirmed are the ones that apply — not the odds displayed while the match is in progress.

8Prohibited Conduct

The following activities are strictly prohibited on the mamak 24 platform and may result in immediate account suspension or closure:

  • Fraud: Any attempt to cheat or manipulate the system, games, or betting outcomes.
  • Bonus Abuse: Registering multiple accounts to obtain bonuses, or employing betting strategies intended to exploit promotions.
  • Unlawful Collusion: Colluding with other players or mamak 24 staff to gain an unfair advantage.
  • Money Laundering: Using the platform to launder or conceal funds derived from illegal activities.
  • Threats: Issuing threats, using abusive language, or harassing staff or other players.
  • Use of Bots: Using automated software, bots, or scripts to play games.

9Privacy & Data Protection

Mamak 24 collects, stores, and processes your personal data in accordance with our Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data is used solely for the following purposes:

  • Account management and identity verification.
  • Processing of financial transactions.
  • Compliance with legal and anti-money laundering requirements.
  • Account-related communications, promotions, and service updates.

Mamak 24 will not sell, lend, or disclose your personal information to third parties without your consent, except where required by law. For full details, please refer to Privacy Policy us.

10Account Suspension & Closure

Mamak 24 reserves the right to suspend or close your account at any time, with or without notice, if we have reasonable grounds to believe you have breached any term in this document. Grounds for suspension or closure include but are not limited to:

  • Creating duplicate accounts or providing false information.
  • Fraud, money laundering, or any other illegal activities.
  • Abuse of the bonus or promotional system.
  • Failure to provide requested verification documentation.
  • Violation of any provision under these Terms.

You may also close your account at any time by contacting the mamak 24 support team. Prior to closure, all active bonus wagering requirements must be fulfilled, or any unmet bonuses will be forfeited.

11Disclaimer of Liability

Mamak 24 provides this platform on an "as is" basis and makes no warranties, express or implied, regarding the availability, accuracy, or fitness of the platform for any particular purpose. To the extent permitted by Malaysian law:

  • Mamak 24 is not liable for any direct, indirect, or consequential losses arising from the use of the platform.
  • Mamak 24 does not guarantee that the platform will operate without interruption or error at all times.
  • Game outcomes affected by technical disruptions on the user's end (internet failure, device errors, etc.) are outside mamak 24's responsibility.

Users acknowledge that gambling carries financial risks and accept full responsibility for their betting decisions.

12Responsible Gaming

Mamak 24 is committed to promoting a safe and responsible gambling environment. We provide the following tools to help members manage their playing habits:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits for yourself.
  • Loss Limit: Set a maximum loss limit within a defined period.
  • Session Time Limit: Automatically limit your gaming session time.
  • Self-Exclusion: Choose to stop playing for 1 day, 1 week, 1 month, or permanently.
  • Reality Check: Receive periodic reminders about the time you have spent on the platform.

If you are concerned about your own gambling habits or those of a loved one, please visit the Responsible Gaming us for further information and support resources.

13Changes to These Terms

Mamak 24 reserves the right to update or modify these Terms & Conditions at any time. Any changes will take effect immediately upon publication on this website. The "Last Updated" date at the top of this document will be revised to reflect the date of the latest amendment.

We encourage you to review this page periodically for updates on any changes. Your continued use of the mamak 24 platform after any amendments are published constitutes your acceptance of the revised terms.

14Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the mamak 24 support team through the following channels:

  • Email: support@mamak24.bid
  • Live Chat: Available 24/7 on the mamak 24 platform
  • Help Centre: Visit page FAQ us

Our support team is available in both Malay and English, 24 hours a day, 7 days a week. We are committed to responding to every enquiry in a timely manner.

These Terms & Conditions govern all aspects of your use of the mamak 24 platform and constitute the entire agreement between you and mamak 24 with respect to your use of our platform.

Know the Terms, Play with Confidence

Now that you know your rights and responsibilities as a mamak 24 member, sign up today and enjoy a safe, fair, and entertaining experience alongside over 500,000 Malaysians.

By registering, you confirm that you are 18 years of age or older and agree to these Terms & Conditions.

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